A register that never stops
Runs in Chrome on any computer or tablet. If the internet goes out, keep ringing sales, returns, layaways and repairs; everything sends itself when it's back.
Point of sale for jewelry stores
Everything your jewelry store runs on, in one place.
A register that keeps selling when the internet drops, and a back office that knows jewelry: pieces with stones and certificates, repairs and custom orders, layaways, buying gold, customers' birthdays and the reports your accountant asks for.
No card needed to start. Month to month after that.
Works offlineSales, returns and layaways keep going without internet
Made for jewelryMetals, stones, certificates, repairs, memo and scrap
Your data is yoursDownload everything as spreadsheets, any time
One simple pricePer store, every feature included
What's included
Built around how a jewelry store works
Not a generic retail register with jewelry bolted on. Every screen was made for the counter, the bench and the back office.
Inventory that knows jewelry
Pieces with metal, weight, stones, certificates and photos; tags printed from the register; stock items like batteries by count; memo and consignment with payouts.
Repairs and custom orders
Take jobs in with photos and estimates, send them to your bench jeweler or an outside shop, and tell customers by email or text when they're ready.
Layaways, gift cards and credit
Layaways with payment plans and reminders, gift cards and store credit with a full history, and exchanges that just work.
Buying gold and silver
Today's metal prices, melt value by weight and karat, the seller's ID kept on record, hold periods, and scrap tracked to the refiner.
Customers who come back
Ring sizes, anniversaries and wish lists; automatic birthday and anniversary notes; campaigns, offer codes and rewards, only to people who said yes.
Reports you'll actually use
Sales by day, category and salesperson, sales tax, payments to match against the bank, inventory value and margin, and commissions.
Card payments on Square
Connect your own Square account, and each register sends the amount to its Square Terminal. Card numbers never touch our servers.
One store or several
Inventory, customers and gift cards shared across stores; staff with their own PINs and roles; schedules and commissions for everyone.
A look inside
Clear screens, big buttons, no manual needed
Start every day knowing what needs you
Today shows sales by store, repairs running late, layaways past due, pieces waiting to be picked up, stock running low, and whose birthday is this week.
Every repair and order, from the counter to pickup
See what's in the store, at the shop and ready, with ready dates and what's owed. Custom pieces and special orders live right beside repairs.
Know your numbers without a spreadsheet
Net sales, tax collected and gross margin for any dates and any store, compared with the period before, by category and by salesperson. Print it or export it.
Your whole case, searchable
Find any piece by tag, name, style number or certificate. Receive new pieces, print tags, change prices in bulk, and see retail and cost at a glance (cost only for the people you choose).
Marketing that runs itself
Turn on birthday and anniversary notes, thank-yous and "we miss you" messages once, add an offer if you like, and they go out every day on their own, from your store's own email address.
Switching over
Bring what you have. We'll help you move.
Export your inventory and customers from your current system as a spreadsheet, and import them here: match the columns, check the preview, done. We'll set up your first store with you.
- Start your trialA few questions about your store; you're in within minutes.
- Import your dataInventory and customers from a spreadsheet export.
- Set up your counterOpen the register in Chrome, pair it, and connect Square for cards.
- Start sellingStaff sign in with their own PIN. That's it.
Pricing
One price per store. Everything included.
Per store
$249/ month
Includes 2 registers. Each extra register is $49 / month. Sales tax added where it applies.
- Every feature: register, inventory, repairs, layaways, buying, marketing, reports
- Unlimited staff, customers and pieces
- Email to customers from your own address
- Help from a real person, right inside the app
- 30-day free trial, no card needed
Optional: texting customers
Text "your repair is ready" and layaway reminders from your store's own number. US carriers require a one-time registration, which we handle for you. It's billed at what it costs us plus 25%: $21.25 to set up, $13.75 a month, and each text at cost.
Card processing
Cards run through your own Square account at Square's rates, paid straight to you. We don't add anything to card fees.
Questions
Good to know
What happens if the internet goes down?
The register keeps working: sales, returns, layaways, repairs, customers and the cash drawer. Everything is saved on the device and sends itself when the connection comes back. Only the Square card terminal needs the internet; a card run on a separate machine can still be recorded.
What hardware do I need?
Any computer or tablet that runs Chrome. For receipts, an 80 mm receipt printer (most open the cash drawer too), a barcode scanner if you'd like one, and a Square Terminal for cards.
Can I bring my inventory and customers over?
Yes. Export them from your current system as a spreadsheet (CSV) and import them in the back office. You match the columns and see a preview before anything is saved, and nothing already there is ever overwritten.
Is my data safe, and is it mine?
Each store's data is kept separate from every other store's, sign-ins are protected against guessing, and card numbers are handled by Square, never by us. Owners can download everything as spreadsheets at any time.
Is there a contract?
No. It's month to month, and the trial is free for 30 days with no card needed. Add a card on the Billing page whenever you're ready.
Who do I call when I need help?
Ask from the Help menu in the back office (screenshots welcome) and a real person answers there and by email. Or write to support@westendsystems.com.
Try it in your store for 30 days, free.
No card, no contract. Set up in an afternoon.